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IMPORTANT UPDATE
As a precautionary health measure for our support specialists in light of COVID-19, we will be handling all services through customerservice@univeral.codybrain.com. You may experience longer response times as we prioritize support for critical services. We apologize for any inconvenience this may cause and appreciate your patience.
Due to high demand, you may see a much higher-than-normal number of items labeled “Out of Stock or Notify When Available” –especially essential items such as cleaning supplies. We are re-stocking as fast as we can. If you need assistance finding an alternative from available inventory, our sales and customer service teams are available to answer your questions via customerservice@univeral.codybrain.com.
For many out of stock items we have a “Notify When Available” option. Please note once you receive word that this item is available, it’s up to you to act! An email notification guarantees neither inventory nor price. But don’t worry: should you miss out on the first shipment, you can always request another notification.
FREQUENTLY ASKED QUESTIONS
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